Privacy Policy for M2A Capital

1. Core Principles

At M2A Capital, we believe in the importance of privacy and transparency. We commit to the following core principles:

• We do not sell your personal information. Your trust is essential, and we do not engage in selling or trading your personal data.
• We only collect personal information that is necessary for providing and improving our services.
• We do not share your personal information, except as you have explicitly allowed or as required by law or for the specific purposes outlined in this Privacy Policy.
• We take privacy seriously. We strive to ensure the protection and security of your personal data.

2. Information We Collect

We collect information that allows us to provide you with the best possible services and improve your experience with M2A Capital:

2.1 Account Information

This includes your name, email address, phone number, mailing address, and any other information you provide to set up or maintain your account. We use this data to create and manage your account, respond to your inquiries, and provide support.

2.2 Third-Party Account Information

If you connect with third-party services (such as social media platforms), you may provide us with your third-party account details (like usernames). We do not store any passwords, but we may store the necessary data to integrate the third-party services you choose to use.

2.3 Communications With Us

If you reach out to us via email, chat, or other forms of communication, we may retain those interactions to assist with resolving your inquiries or to improve our customer service.

2.4 Documents You Provide

We process and store any documents or information you submit to us as part of your mortgage application or inquiry. This includes personal and financial information necessary for the mortgage process.

2.5 Usage Information

We collect technical data such as your IP address, browser type, device information, and activity on our site. This helps us track performance, improve user experience, and secure our services.

2.6 Location Information

Depending on your device settings, we may collect your location to provide you with customized services, such as location-specific mortgage options or language preferences.

2.7 Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience, maintain security, and improve our services. You can adjust your browser settings to disable cookies if you prefer, but some features of our services may not function as intended.

3. How We Share Your Information

M2A Capital takes your privacy seriously and only shares your personal information in the following circumstances:

3.1 Third Parties You Authorize

If you choose to integrate your M2A Capital account with third-party services, we may share the relevant information to provide the service as requested (e.g., with a payment processor for loan payments). Your use of such services will be governed by the privacy policies of those third parties.

3.2 Legal Compliance

We may disclose your information if required to do so by law or in response to legal processes such as subpoenas or court orders. We also may disclose information to protect our rights, prevent fraud, or ensure the safety of our users and services.

3.3 Service Providers

We may share your information with trusted service providers who assist us in providing services to you, such as customer support, data storage, or technical maintenance. These third-party providers are obligated to keep your data secure and only use it as necessary to fulfill their role.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. In such cases, we will notify you if your data is transferred to another entity.

4. Data Protection

We are committed to safeguarding your information. While no system can guarantee 100% security, we implement industry-standard security measures, including:

• Encryption of sensitive data such as payment information.
• Firewalls and network security protocols to prevent unauthorized access.
• Regular security audits to ensure our systems are secure and up-to-date.

5. Data Retention

We retain your personal data for as long as it is necessary to provide our services to you or as required by law. If you request the deletion of your account or personal data, we will process your request, although there may be some delay in removing your data from all systems.

6. International Transfers

Information collected by M2A Capital may be transferred and stored in locations outside your country of residence. By using our services, you consent to the transfer and processing of your data in accordance with this Privacy Policy.

7. Your Rights

You have the right to:

• Access your personal information and request a copy.
• Update or correct inaccurate or incomplete information.
• Delete your account and personal information (subject to certain conditions, such as legal or contractual obligations).
• Withdraw consent for processing where applicable.

If you would like to exercise any of these rights, please contact us at admin@m2acapital.com

8. Communications

M2A Capital may send you:

• Service-related emails regarding your mortgage application and account.
• Marketing communications about new products or services. You may opt-out of marketing emails by clicking the unsubscribe link in any email.

9. SMS Consent

By checking the box, I consent to receive SMS messages from M2A Capital regarding my mortgage inquiry, application updates, and status notifications. I understand that I can opt-out by replying "STOP" at any time. Message and data rates may apply.

10. Modifications to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you if the changes materially affect your rights.

11. SMS

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.